About Us
Who we are
FEDACK is an online store that provides a wide range of merchandise to institutions and individuals at large in the comfort of their homes and offices. From office supplies to daily necessities such as beverages, detergents, toiletries as well as hampers for donations among other things.
Fedack delivery service is free for all orders above a set minimum value and within designated areas. For all orders beyond the designated areas or below the minimum order quantity, a customer friendly delivery charge applies. Where applicable, delivery charge is indicated on the quote.
Our goal is to provide high quality products within stipulated timelines and at customer’s convenience. Thanks to our retail experience and strong relationship established over the years with various suppliers and manufacturers, we are able to offer quality products at competitive prices to our customers.
Mission Statement
To be the market leader of online stores offering convenience, competitive prices and friendly service to all customers
Vision
To give our customers the most convenient shopping experience within the comfort of their homes and offices at the lowest cost possible.
Core Values
1) Building strong customer relationships
2) Exceeding customer expectations all the time
3) Delivering our very best in all we do
4) Holding ourselves accountable for results
5) Act with integrity
Our Team
